Shipping & Returns Policies

Shipping and Pick-up Orders

Canadian Provinces and United States (Lower 48), residential addresses only:

  • FREE SHIPPING with orders of $100 or greater (excluding taxes) or valid promotion code;
  • Flat shipping fee of $10.00 in Canada and $15.00 to the United States;
  • Shipping is through Canada Post unless otherwise indicated;
  • Average shipping is between 5 to 7 business days excluding processing time (1-2 business days);
  • Expedited shipping is available for an additional cost, please inquire at sales@projectshowsumlove.com.

It is our intention to expand our offerings to the U.S. and Canadian territories in the near future, but remain unable to ship to P.O. Boxes, Military Addresses.

International

We do offer international shipping on a special request basis, please inquire at sales@projectshowsumlove.com.

Buyers outside of Canada should be aware that additional custom or duty fee(s) may apply on items entering through the borders of some counties.  Any additional fee(s) associated with the purchased item(s) are the buyers responsibility and not the seller, Project ShowSumLove.

Pick-up orders are available only in the following areas of Toronto, Ontario (M4K*,M4V*, M4W*, M4X*, M4Y*, M5B*, M5E*, M5G*, M5H*, M5J*, M5K*, M5L*, M5T*, M5V*, M5W*, M5X*).

Refunds and Returns 

No Refunds given that the funds are used to help with non-profit initiatives and projects.

Returns are available for manufacturing defects of unworn merchandise. Purchasers are responsible for the costs associated to the return of the product.

We ask all buyers to review the size chart and product information before making any purchase(s). It is our policy to have no returns given we are a new and very small business. However, we are open to discussions to work with our customers as best as possible for alternatives, please contact sales@projectshowsumlove.com.